Hotels - Get Listed Now!  

Privacy Policy

Hotel Hotline, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.hotelhotline.com. Because this website wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If users have questions or concerns regarding this statement, they should first contact Hotel Hotline by using this form. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe www.truste.org/users/users_watchdog.html. TRUSTe will then serve as a liaison with Hotel Hotline to resolve your concerns.

What is a privacy statement and why do you publish one?

A privacy statement explains how a website collects information about its users. It also describes the ways in which it uses this information.

Hotel Hotline is publishing this statement so that you, our users, will understand the premium we place on your patronage. This site uses SSL (Secure Sockets Layer), which is an industry standard protocol used for secure transmission of data across the Internet. SSL protects against the loss, misuse, and alteration of the information under our control. We know that you place your trust in us when you give us your personal information. In return, we want to disclose exactly how we plan to safeguard this data.

What information do you collect about your users?

In order to process reservations, you will be asked to give us of the following types of information:

your name
your email address
your phone number
your credit card number
your address your
zip code


What do you do with the information you gather?

We may use your personal information for any legally permissible purpose in our sole discretion. We may use your personal information to provide promotional offers to you by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses. You have the right to stop the use of personal information and need only follow theinstructions at the end of each email message to unsubscribe. If you do not wish us to use any of your personal information, then simply send us an email at service@hotelhotline.com

If you make a reservation at one of the properties found on the Hotel Hotline website, your information is provided to the property in order to hold your reservation. Hotel Hotline will not share that information with any other advertiser or any list firm. Please make sure to check the privacy policy of the hotel with which you make a reservation, as your personal information will be shared with that hotel, and may be subject to a different privacy policy.

When you make a reservation at a property, your information is given ONLY to that property. We do not share this information with any of our other properties, or any advertiser or third party website associated with Hotel Hotline.

Here are some examples of the ways we use your information:

We use your IP address to help diagnose problems with our server, to administer our website, and to make sure that you don't see the same advertisements over and over again. IP addresses, etc. are not linked to personally identifiable information.

A "cookie" file is a data file written to your hard drive when visiting a site. Presently, Hotel Hotline does not employ the use of cookies.

We collect information from hotels that are interested in learning more about partnering with Hotel Hotline. This information is used for our sales department to contact hoteliers to discuss joining the Hotel Hotline network, and is not shared with outside marketing firms, ad agencies, affiliates, partners, or other contacts of Hotel Hotline.

We use customer contact information from the registration form to send you tailored information about interests that you have indicated and promotional materials from time to time. Your contact information is also used to contact you when necessary, such as informing you of updates to our site and alerting you to special offers from us or our advertisers. All information will be sent from Hotel Hotline, and may include offers from our advertisers. Advertisers will not contact you directly. (Users may opt out of receiving future mailings, if they wish to; please see the Choice/Opt Out and Correct/Update section below.)

Our site uses billing information (like credit card numbers) only to bill a user for services he or she orders. We use a credit card processing company to bill users for goods and services. This company does not retain, store or use personally identifiable information for any secondary purposes.

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner.

Other Privacy Issues

Here are a couple of other things we thought you'd like to know:

This site contains links to other sites. Hotel Hotline cannot take responsibility for the privacy practices or the content of the sites we link to.

We also enable users to email pages of our web site to third parties. This email will contain a link to the Hotel Hotline website. No further emails will be sent unless they OPT IN to receive email from us.

Choice/Opt Out and Correct/Update

Our site provides users the opportunity to opt out of receiving communications from us. We offer this in our first status check email to you as well as all subsequent emails.
You can also ask us to remove, change, or modify your information from our databases in one of the following ways:

* Send email to info@hotelhotline.com
* Call the following telephone number: 516.522.2502
* You can also unsubscribe to the emails by clicking on "Reply."

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please feel free to contact us! You can reach us in any of the following ways:
* Send email to info@hotelhotline.com
* Call the following telephone number: 516.522.2502

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.


Home | About us | Terms & Conditions | Privacy Policy | Site Map | Customer Service