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Chelsea Star Hotel
300 West 30th St.
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Chelsea Star Hotel
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Add a review for Chelsea Star Hotel
They dumped us on the street.
By
Hotel Hotline Member from SLC, UT
on
Monday, December 29, 2008
Overall:
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"Chelsea Star dumped us on the street at midnight! We had to find another place to sleep! Read below for the story. Pros of the Chelsea Star: Relatively Clean Location Cons of the Chelsea Star: Noisy all night from the traffic of a very busy 8th Ave. - and low quality windows/insulation of the room They messed up our reservation, dumped us on the street, and didn't take any responsibility for their mistake, they didn't even offer an apology. Our experience: Our original reservation was for a 4 night stay for 8 people occupying an entire 8 person dorm room. We were able to secure very good cheap tickets to the Broadway show “Wicked” the day after our original checkout date. We called and changed the reservation to a 5 night stay. We made a follow up call about a month later to confirm that the reservation had indeed been extended to include that 5th night. Both times we called, to change the reservation and then to confirm the reservation change, we were assured that "
Hotel Hotline Member from SLC, UT
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